In the case of products that are irrevocable non-tangible merchandise, we do not issue refunds after the product is shipped, you have the responsibility to understand before buying. We ask you to read carefully before purchasing. We only make exceptions to this rule when the description does not match the product. There are some products that may have a guarantee and possibility of reimbursement but this will be specified when buying the product. In such cases the warranty will only cover factory faults and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damage caused by improper use. The terms of the guarantee are associated with manufacturing and operating faults under normal conditions of the products and these terms will only be effective if the equipment has been used correctly. This includes:
- According to the technical specifications indicated for each product.
- In environmental conditions in accordance with the specifications indicated by the manufacturer.
- In specific use for the function with which it was designed at the factory.
- In electrical operating conditions according to the specifications and tolerances indicated.
The customer's purchase can be postponed for anti-fraud verification. It can also be suspended for a longer time for a more rigorous investigation, to avoid fraudulent transactions.
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